Return Policy

In case you are experiencing difficulties with any of our Sijil Products, Please try to reach our technical support department available 24 hours, 7 days a week. For info about support and offered plans, Click Here. If you still aren't satisfied using our products, we give refunds for software that is returned and received within 30 days of the order date.

Off-Shelf Return Policy

You may purchase Sijil Accounting software in Retail stores. If you aren't happy using the product, you may return the software within 30 days from the date the purchase. No return will be accepted after 30 days and can be done via mail or other traceable carrier services. The returned package must contain the CD and the printable material. The manual should be in clean resalable conditions. No need to include the packing materials or other paper work

Our online store Return Policy

If purchase have been made from our online store, the 30 days return policy is also applicable. The money is refunded in the same way the customer originally paid. If payment made by Credit Card, Rawabit will issue the credit refund with 2 to 3 weeks after receiving the returned product. If paid by check or cash, the refund will take place with 5 business days from receiving the product and certainly after the check has been cleared. If it is more than 30 days from original order/purchased date, Rawabit will not refund nor accept any product return.

Return Policy


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